Privacy Policy

Overview

Capital Crest Property Management ("Capital Crest," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit www.capitalcrestpropertymanagement.capital, contact us, or use our property management services.

By using our Website or services, you agree to the practices described in this policy. If you do not agree, please do not use our Website.

Information We Collect

Information you provide: When you fill out a contact form, request a rental analysis, apply for management services, or communicate with us, we may collect your name, email address, phone number, property address, ownership details, and any other information you choose to provide.

Automatically collected information: When you visit our Website, we may automatically collect certain technical data such as your IP address, browser type, device type, operating system, referring URLs, pages viewed, and the date and time of your visit.

Cookies and similar technologies: We use cookies and similar tools to improve Website functionality, remember preferences, and understand how visitors use our site. You can control cookies through your browser settings.

How We Use Your Information

We use personal information to:

• Respond to inquiries and provide requested information
• Deliver property management services under a signed agreement
• Process rental analyses, leasing, maintenance, and owner reporting
• Improve our Website, services, and customer experience
• Send service-related communications and, where permitted, marketing updates
• Comply with legal obligations and protect our rights

How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who assist with hosting, email, analytics, payment processing, tenant screening, maintenance coordination, and software platforms — only as needed to perform their functions
• Professional advisors such as attorneys or accountants when required
• Legal authorities when required by law, court order, or to protect rights, safety, and security
• Business transfers in connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, provide services, comply with legal and accounting requirements, and resolve disputes. When information is no longer needed, we take reasonable steps to delete or anonymize it.

Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information, subject to legal exceptions
• Opt out of marketing emails by using the unsubscribe link or contacting us
• Disable cookies through your browser settings

Maryland residents and residents of other states with privacy laws may have additional rights. To exercise your rights, contact us using the details below.

Third-Party Links

Our Website may link to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our Website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date. Material changes may also be communicated through our Website or by email where appropriate.

Contact Us

For privacy-related questions or requests, contact:

Capital Crest Property Management
Phone: +1 (818) 949-6085
Email: info@capitalcrestpropertymanagement.capital